Your platform shouldn’t need heroes


The Platform Fix | Issue #006 At 4am, James was a hero. Again. He’d fixed production. Saved the company. Everyone would thank him on Monday. Six months later, James burned out and quit. The platform collapsed within a week. Your heroes aren’t saving your platform. They’re hiding its failures. THE HERO PARADOX™ Every failing platform has the same story: One brilliant engineer holds it all together. They know every system. Fix every issue. Answer every question. Everyone says: “Thank god for...