The 5 numbers that saved £2M


The Platform Fix | Issue #008 Hello Reader— At 3am last Tuesday, alerts started screaming. “CRITICAL: CPU usage at 95%! Memory at 87%! Disk I/O spiking!” The platform team scrambled. Emergency scaling. Incident calls. War room activated. Six hours later, they discovered the truth: Every single alert was meaningless. The platform was handling traffic perfectly. Users were happy. Revenue was flowing. They’d spent £2M building dashboards that tracked everything except what actually mattered....